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1. Crisis Intervention Disclaimer
1. Crisis Intervention Disclaimer
Sanctuary Therapy & Wellness PLLC provides scheduled, outpatient virtual therapy sessions and does not provide 24/7 emergency response or immediate crisis management.
Sanctuary Therapy & Wellness PLLC provides scheduled, outpatient virtual therapy sessions and does not provide 24/7 emergency response or immediate crisis management.
Immediate Danger / Life-Threatening Crisis: Call 911 or go to the nearest emergency room immediately.
Immediate Danger / Life-Threatening Crisis: Call 911 or go to the nearest emergency room immediately.
National Crisis Lifeline: Call or text 988 to reach the Suicide & Crisis Lifeline (Free, confidential, available 24/7).
National Crisis Lifeline: Call or text 988 to reach the Suicide & Crisis Lifeline (Free, confidential, available 24/7).
Veterans Crisis Line: Dial 988, then Press 1, or text 838255 for dedicated 24/7 support for veterans and service members.
Veterans Crisis Line: Dial 988, then Press 1, or text 838255 for dedicated 24/7 support for veterans and service members.
2. HIPAA Notice of Privacy Practices
2. HIPAA Notice of Privacy Practices
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Protection of Health Information: Your Protected Health Information (PHI)—including session notes, billing records, and intake documents—is kept strictly confidential in compliance with HIPAA and Florida state privacy laws.
Protection of Health Information: Your Protected Health Information (PHI)—including session notes, billing records, and intake documents—is kept strictly confidential in compliance with HIPAA and Florida state privacy laws.
Permitted Uses & Disclosures: Your PHI is used strictly for providing clinical care, processing secure insurance billing (via Headway), and routine healthcare operations. Your information is never sold, leased, or shared for marketing purposes.
Permitted Uses & Disclosures: Your PHI is used strictly for providing clinical care, processing secure insurance billing (via Headway), and routine healthcare operations. Your information is never sold, leased, or shared for marketing purposes.
Limits of Confidentiality: Disclosures without your written consent occur only under legally mandated exceptions: reasonable suspicion of abuse or neglect involving a child, elderly person, or vulnerable adult; clear and imminent threat of harm to yourself or others; or a valid court order.
Limits of Confidentiality: Disclosures without your written consent occur only under legally mandated exceptions: reasonable suspicion of abuse or neglect involving a child, elderly person, or vulnerable adult; clear and imminent threat of harm to yourself or others; or a valid court order.
Your Client Rights: You retain the right to inspect and receive copies of your clinical record, request amendments to your file, request restrictions on how PHI is shared, and receive an accounting of disclosures.
Your Client Rights: You retain the right to inspect and receive copies of your clinical record, request amendments to your file, request restrictions on how PHI is shared, and receive an accounting of disclosures.
3. Digital Privacy Policy & SMS Terms
3. Digital Privacy Policy & SMS Terms
Website Usage Data: Non-identifiable browser information and standard website cookies may be collected automatically when visiting this site to ensure page performance and site security.
Website Usage Data: Non-identifiable browser information and standard website cookies may be collected automatically when visiting this site to ensure page performance and site security.
Electronic Communication: Standard email and unencrypted text messages are not guaranteed end-to-end secure channels. Formal clinical updates, intake documentation, and PHI must always be communicated through secure, HIPAA-compliant platforms.
Electronic Communication: Standard email and unencrypted text messages are not guaranteed end-to-end secure channels. Formal clinical updates, intake documentation, and PHI must always be communicated through secure, HIPAA-compliant platforms.
SMS Consent (TCPA Compliance): Mobile information and SMS opt-in consent data will strictly remain private and will not be shared, sold, or transferred to third parties or marketing affiliates for promotional purposes. If you opt in to receive appointment reminders or scheduling texts, you can reply STOP at any time to opt out.
SMS Consent (TCPA Compliance): Mobile information and SMS opt-in consent data will strictly remain private and will not be shared, sold, or transferred to third parties or marketing affiliates for promotional purposes. If you opt in to receive appointment reminders or scheduling texts, you can reply STOP at any time to opt out.
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